My Resume
Experience
CVS Health
Sr. Manager - Digital Supplmental Benefits - 2024 - Present
Summary: Curated Digital Roadmap for our Supplemntal Benefits Business
- Worked with cross functional teams to define and prioritize the digital roadmap
- Managed cross collaboration project with internal and external partners to bring the Aetna Extra Benefits Card Program in house, delivering approx. $60M in savings to the enterprise and increased OTCHS revenue
- Established weekly meeting with business leadership, design, engineering, and product to align on roadmap and features being delivered
- Identified member issue impacting conversion from analytics and coordinated a fix with design and engineering that increased place order success rate by 8%
Manager - Front Store Web Experiences - 2021 - 2024
Summary: Partnered with Dev team to deliver high impact features and capabilites
- Created and achieved all deliverables of the full-year roadmap for front-end web team
- Supervised large tech migration project, enabling faster delivery of value to business stakeholders
- Oversaw both core shop features and OTCHS (benefits) features to create an integrated roadmap
- Delivered “Buy Online Pickup in Store” on CVS.com
- Partnered with external vendor to launch monetized placements and search on CVS.com
- Flexed to take on feature creation and sizing for both my team and the mobile app team while a Product Manager was on leave of absence
- Managed a contractor as direct supervisor
- Collaborated with senior leadership to achieve VP approval of new pricing zone and worked with app and web teams to get it implemented
echo360
Product Owner - 2017 - 2021
Summary: Utilized Full Stack Product Ownership to guide features from initial idea to customers
- Drove the creation of a self-managed subscription model for a new SaaS product
- Worked cross-functionally with members from across the organization to set up connections with our CRM, ERP, and backend system to create a flow from Free Trial Sign Up to Customer Conversion
- Oversaw delivery of a custom integration for a Fortune 100 company’s custom learning platform
- Managed the creation of a partnership program to enable extension of Turning Technologies’ toolset into customers’ existing solutions to make the offered platform more accessible
Education
Youngstown State University
Bachelor of Science in Business Administration - Magna Cum Laude
2013 - 2017
Williamson College of Business Administration