My Resume


Experience

CVS Health

Sr. Manager - Digital Supplmental Benefits - 2024 - Present

Summary: Curated Digital Roadmap for our Supplemntal Benefits Business

  • Worked with cross functional teams to define and prioritize the digital roadmap
  • Managed cross collaboration project with internal and external partners to bring the Aetna Extra Benefits Card Program in house, delivering approx. $60M in savings to the enterprise and increased OTCHS revenue
  • Established weekly meeting with business leadership, design, engineering, and product to align on roadmap and features being delivered
  • Identified member issue impacting conversion from analytics and coordinated a fix with design and engineering that increased place order success rate by 8%

Manager - Front Store Web Experiences - 2021 - 2024

Summary: Partnered with Dev team to deliver high impact features and capabilites

  • Created and achieved all deliverables of the full-year roadmap for front-end web team
  • Supervised large tech migration project, enabling faster delivery of value to business stakeholders
  • Oversaw both core shop features and OTCHS (benefits) features to create an integrated roadmap
  • Delivered “Buy Online Pickup in Store” on CVS.com
  • Partnered with external vendor to launch monetized placements and search on CVS.com
  • Flexed to take on feature creation and sizing for both my team and the mobile app team while a Product Manager was on leave of absence
  • Managed a contractor as direct supervisor
  • Collaborated with senior leadership to achieve VP approval of new pricing zone and worked with app and web teams to get it implemented


echo360

Product Owner - 2017 - 2021

Summary: Utilized Full Stack Product Ownership to guide features from initial idea to customers
  • Drove the creation of a self-managed subscription model for a new SaaS product
  • Worked cross-functionally with members from across the organization to set up connections with our CRM, ERP, and backend system to create a flow from Free Trial Sign Up to Customer Conversion
  • Oversaw delivery of a custom integration for a Fortune 100 company’s custom learning platform
  • Managed the creation of a partnership program to enable extension of Turning Technologies’ toolset into customers’ existing solutions to make the offered platform more accessible

Education

Youngstown State University

Bachelor of Science in Business Administration - Magna Cum Laude

2013 - 2017

Williamson College of Business Administration

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